Successfully introduced technology for municipal governance improvement
Prepared by : Mr. Ratan Bahadur Rawal (SUSASAN Project)
The project SUSASAN was started in the right time that the newly elected people's representatives were just starting their work at the municipality with the slogan of improving the quality of public service delivery through tangibly changing in governance system. But, no one had concrete idea or plan about how to bring changes in governance system. Some limited tools and mechanisms of governance were in practice though they were not effective. In the mean time, Malika Development Organization (MDO) Nepal, consulted to the new mayor of Saphebagar Municipality and discussed about the project "Sustainable Use of Technology for Public Sector Accountability in Nepal-SUSASAN" and the possible area of the assistance. During consultation meeting discussed about integrated technology (online and offline) that can be introduced for the improvement of governance and accountability. This new concept was appreciated by the mayor and other elected representatives because this was matched with their idea. But, the municipal representatives were not familiar with the technologies therefore it took time to initiate the action.
Executive member of municipality Ms. Jayanti Bogati: "Now we are using group SMS system in our best to invite our members in the meeting and also to share meeting agenda. We have been learning about the use of technologies and we are sure that the SUSASAN portal will support in the delivery of quality service of the municipality".
Chief Administrative Officer Mr. Laxmi Prasad Sharma: "We are very happy that recently we informed to the Ministry to obtain all necessary information from SUSASAN portal. Besides, the citizens are also happy when they access all required information in the portal".